| Below is a list of our commonly asked
questions. We will populate this list with more when they
come to our attention. In the meantime for anything not answered
below please contact us.
1:
"Can I purchase just the hinges and latches?"
ANSWER
Yes certainly, you can purchase, single or complete sets
of ironmongery for your gates.
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2:
"What treatment options are available fo my gates/doors?"
ANSWER
We only use Cuprinol shed and fence preserver "Golden
Brown".
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3:
"Can our gates/doors be made to measure?"
ANSWER
Yes, all our gates/doors are made to order to your exact
sizes and specifications.
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4:
"What payment methods do you accept?"
ANSWER
We accept a cheque or an online bank transfer for payment
(contact us for details).
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5:
"What types of timber are used for the gates?"
ANSWER
We use mainly Scandanavian or Canadian Redwood and Douglas
Fir (softwood) and Iroko, Sapele or European Oak (hardwood).
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6:
"Do you supply automation?"
ANSWER
All automation enquiries are dealt with direct to Mr Gerry
Whittle at Gate Expectations on 01202 571815.
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7:
"Do you only make timber products?"
8:
"Do you have gates in stock?"
ANSWER
All our products are made to order, we do not carry any
stock.
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9:
"What are your opening hours?"
ANSWER
As we are often fitting on site, we have no set opening
times, please telephone us on 01202 670 770 before you make
a special journey!
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10:
"Do you offer a fitting service?"
ANSWER
Please contact us to see if you
are based within our fitting area.
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11:
"What are your delivery charges"
ANSWER
Please email
us with your full address and post code for delivery
costs.
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12:
"Will you measure my gates/garage doors if i wish to
place an order?"
ANSWER
Yes, of course! if you do not feel confident, we will check your measurements when you have placed your order with us.
Prior to this, we will always send you an accurate estimate based on your own sizes and requirements.
If this is accepted and we receive your deposit then we will come out to measure accurately.
(We operate this service within our fitting area)
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